Privacy policy

 

YOUR PRIVACY: OVERVIEW

If you are a consumer in the United Kingdom (“UK”) or European Economic Area ("EEA"), this privacy statement ("Privacy Statement") explains how we process your personal data when you shop, access or use our Web Site, engage with us on social media or otherwise interact with us. MaryMarguerite Ltd (collectively, "MaryMarguerite," "we," or "us"), is the data controller for the personal data we process about you.

REVISIONS TO THIS PRIVACY STATEMENT

MaryMarguerite reserves the right to change this Privacy Statement from time to time. If we make changes, we will notify you by revising the date at the top of this Privacy Statement.

COLLECTION OF PERSONAL DATA

In this Privacy Statement, "personal data" means any information about an individual whose identity is apparent or can be ascertained, directly or indirectly.

We collect personal data from you in connection with your access to and use of our Web Site, your purchases (whether online or otherwise) of our products or services, or if you provide us with personal data through other channels or media, such as social media. In particular, we collect personal data directly from you in connection with the following activities:

  • Registering for an account or filling in forms with us or on our Web Site (this includes information you provide when you request additional information, in writing or verbally, about our products or services or sign up to receive any e-mail newsletters or marketing messages);

  • Completing a profile or uploading goals to our Web Site;

  • Interacting with us on social media, such as by tagging us and/or our products, or permitting us to follow your social media profile;

  • Purchasing any product or service from us;

  • Providing design or product feedback or making other submissions to us;

  • Requesting information or assistance from us, including correspondence with our customer service team and through social media;

  • Participating in or responding to surveys or requests for opinions, feedback and preferences regarding our products and services; and/or

  • Using other features of our Web Site that may be offered from time to time, which may require such information in order to utilise the feature.

We collect the following types of personal data in connection with the activities described above: your name, username, password, e-mail address, address, telephone number, credit card and debit card numbers (with expiration dates), personal preferences, goals, and any other personal data that you choose to include in your profile or in other communications with us.

When you access and use our Web Site, we also automatically collect data, including personal data, using cookies, pixels and local storage. The data we automatically collect includes your IP address, browser type, access times, pages viewed, the frequency of your visits to our Web Site, the routes by which you access our Web Site, and your use of any hyperlinks available on our Web Site. This helps us to provide you with a good experience when you browse our website and allows us to improve our Web Site.

You may have the option to link your social media account to our social media account (such as on Facebook). If you do link your social media account to our social media account, the social media service may share certain data about you and your activities with us in accordance with their privacy policies and your privacy settings on their services. If we receive data about you in this manner, we combine that data with the personal data we collect directly from you.

USE OF YOUR PERSONAL DATA

In general, we use your personal data to respond to your requests, conduct your requested transactions, maintain and customize your account and our interactions with you and provide, maintain and improve our products and services. The specific purposes for which we process your personal data are set out below:

  • To administer your online account and profile (the legal basis for this processing is our legitimate interest in better understanding user needs and expectations and improving our Web Site);

  • To provide products and services to you, which includes processing payments, sending notifications related to your purchases, and processing exchanges and returns (the legal basis for this processing is the performance of the purchase agreement between you and MaryMarguerite);

  • To respond to any communications from you, including to troubleshoot problems with our Web Site (the legal basis for this processing is our legitimate interest in providing you with a functional Web Site);

  • To analyse your use of and customise your experience on our Web Site (the legal basis for this processing is our legitimate interest in better understanding user needs and expectations and improving our Web Site);

  • To develop and manage MaryMarguerite 's business and operations (the legal basis for this processing is our legitimate interest in understanding shopping behaviour, improving our selection of products and services, and exploring ways to develop and enhance our business);

  • To measure your social media engagement with our brand (the legal basis for this processing is our legitimate interest in understanding the efficacy of our marketing strategies);

  • To detect, investigate and prevent fraudulent transactions, error, negligence, breach of contract, and other illegal activities and protect against harm to the rights, property or safety of MaryMarguerite  and our users, customers, employees or the public, (the legal basis for this processing is our legitimate interest in preventing fraud, error, negligence, contractual breach and other illegal activities and protecting and securing our customers, employees and the public);

  • To comply with our legal obligations, including our tax obligations, those related to the prevention of fraud and money laundering, and those required for you to benefit from rights recognized by law, or any regulatory requirements or provisions (the legal basis for this processing is compliance with our legal obligations under laws in the UK and EEA  related to, for instance, taxation, money-laundering and terrorism financing and consumer protection law); and

  • To offer you opportunities to purchase products or services that we believe may be of interest to you, by supplementing the information we collect about you with information from third parties (the legal basis for this processing is our legitimate interest in providing information about products and services that may be of interest to you, unless applicable law requires us to obtain your consent, in which case we will do so).

DISCLOSURE OF PERSONAL DATA

We will not sell your personal data to third parties and we will not share personal data about you with third parties except as follows:

a. Our Service Providers. We share personal data with third parties that perform services for us, including customer support, web hosting, information technology, payment processing, product fulfilment, fraud control, direct mail and email distribution, promotion administration, and analytics services. We only share with service providers the personal data that they need to perform services for us.

b. Professional Advisors. We share personal data with our legal, financial, insurance and other advisors in connection with the management of all or part of MaryMarguerite ’s business or operations.

c. Compliance with Law. We disclose personal data when we believe doing so is reasonably necessary to comply with applicable law or legal process (including requests from authorities), to respond to claims (including enquiries by you in connection with your purchases from MaryMarguerite ), or to protect the rights, property or personal safety of MaryMarguerite , our users, employees or the public.

d. Consent. We share personal data with third parties when we have your consent to do so. For example, if you decide to participate in any interactive areas or features of our Web Site, such as creating a public profile and posting your goals, you consent to the disclosure of this information to other users of our Web Site.

DATA SECURITY

We have physical, technical and administrative measures in place to help protect personal data from loss, unauthorised access or processing, modification, disclosure, damage, alteration, destruction or other misuse. Unfortunately, the transmission of information via the internet is not completely secure or private. You understand that any messages or information you send to our Web Site may be read or intercepted by others.

DATA TRANSFERS

Your personal data is not stored nor will it be transferred outside the UK or the EEA.

Retention of Your Personal Data

We retain personal data only for as long as necessary to achieve the purpose for which such personal data was collected, unless a different retention period is required under applicable law. We also retain personal data for as long as you have your account, or as long as is needed to be able to provide the services or products to you., If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, MaryMarguerite may also keep personal data as required, after an account is closed or is no longer necessary to provide services. Unless otherwise required by applicable law, MaryMarguerite will take reasonable steps to destroy or permanently de-identify personal data it holds if such personal data is no longer needed for the purpose for which it was collected.

THIRD PARTY SITES

Please note that our Web Site may contain links to third-party websites that are not controlled or operated by MaryMarguerite. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that MaryMarguerite does not accept any responsibility or liability for these policies. Please review these policies before you disclose any personal data when visiting such third-party websites.

Your Personal Data Rights

Subject to certain limitations and exceptions, you have the following legal rights regarding our processing of your personal data:

  • A right to obtain information: You have the right to request information about how we process your personal data.

  • A right of access: You have the right to request access to, or a copy of, the personal data we process about you.

  • A right of rectification: You have the right to request that we correct or supplement inaccurate or incomplete personal data we process about you.

  • A right of erasure: You have the right to request that we delete personal data about you.

  • A right to restriction of processing: You have the right to request that we restrict processing of your personal data, so that we can store such data but not otherwise process it.

  • A right to object to processing: You have the right to request that we stop processing personal data about you. For example, when your personal data is processed for email marketing purposes, you have the right to object to such processing at any time by clicking on the “unsubscribe” link at the bottom of such marketing communications.

  • A right to revoke your consent: When our processing is based on your consent, you have the right to revoke such consent at any time.

  • The right to file a complaint: You have the right to file a complaint with the Information Commissioner’s Office in the UK if you believe your rights have been breached.

Any request concerning personal data and/or cancellation of registration for any services provided through this Web Site should either be emailed to esther@marymarguerite.com

 
 
Cart (0)